Channable experienced a minor incident on December 3, 2024 affecting Channable tool, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Channable tool
Update timeline
- investigating Dec 03, 2024, 09:27 AM UTC
We are aware of an issue which is reducing the performance of the Channable application. We are investigating the cause of this problem. While this incident is ongoing the Channable application may be slow or unresponsive. Order processing and background processing is not affected.
- monitoring Dec 03, 2024, 09:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2024, 10:14 AM UTC
This incident has been resolved.