Channable incident

Disruption in fetching orders from Spartoo

Minor Resolved View vendor source →

Channable experienced a minor incident on February 12, 2025, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 12:14 PM UTC
Resolved
Feb 12, 2025, 02:48 PM UTC
Duration
2h 34m
Detected by Pingoru
Feb 12, 2025, 12:14 PM UTC

Update timeline

  1. investigating Feb 12, 2025, 12:14 PM UTC

    Since noon today, we have problem fetching orders from Spartoo. We will contact the platform to determine the cause of this issue. Both orders, stock updates and shipment updates are not working at the moment for Spartoo. All other systems remain unaffected.

  2. resolved Feb 12, 2025, 02:48 PM UTC

    The issue seems to have been resolved by Spartoo, although quietly. We will continue to monitor the situation, but as of now there is no active disruption any longer.