Channable incident

Certain Google Ads feature are not working as expected

Notice Resolved View vendor source →

Channable experienced a notice incident on March 31, 2025 affecting Ads and Insights & Analytics, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2025, 01:27 PM UTC
Resolved
Mar 31, 2025, 02:47 PM UTC
Duration
1h 20m
Detected by Pingoru
Mar 31, 2025, 01:27 PM UTC

Affected components

AdsInsights & Analytics

Update timeline

  1. identified Mar 31, 2025, 01:27 PM UTC

    We are seeing an increased number of failed exports for Google Ads. We are working to resolve this issue as we know what is causing this.

  2. identified Mar 31, 2025, 02:33 PM UTC

    We are continuing to approach this problem with new solutions. A possible fix is being currently verified.

  3. resolved Mar 31, 2025, 02:47 PM UTC

    We have found a working solution to the problem and we have resumed normal operations. All features are working as expected again.