Channable experienced a minor incident on May 12, 2025, lasting 18h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 12, 2025, 04:28 PM UTC
We are currently investigating an issue which is affecting our processing time for real-time stock updates via order connections. While this incident is ongoing stock updates for received orders may be delayed by several hours. This incident does not impact stock updates via channels.
- identified May 13, 2025, 08:55 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2025, 09:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2025, 10:56 AM UTC
This incident has been resolved.