Chameleon.io incident
Database failover causing slowness in Chameleon Builder
Resolved after 1 day, on April 27, 2023.
An unexpected increase in traffic to Chameleon's database servers caused a brief slowdown with some requests taking up to 30 seconds, and some requests timing-out. This caused issues when trying to access the Chameleon Builder inside customer apps or use interfaces inside the Chameleon customer dashboard. The issue resolved itself at approximately 9:30am PST, when Chameleon's database servers automatically detected the issue and adjusted server resources accordingly.
Update timeline
- resolved Apr 27, 2023, 07:13 PM UTC
An unexpected increase in traffic to Chameleon's database servers caused a brief slowdown with some requests taking up to 30 seconds, and some requests timing-out. This caused issues when trying to access the Chameleon Builder inside customer apps or use interfaces inside the Chameleon customer dashboard. The issue resolved itself at approximately 9:30am PST, when Chameleon's database servers automatically detected the issue and adjusted server resources accordingly.
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