Chainalysis Outage History

We have implemented a fix, and the system has recovered. However, users should expect somewhat degraded performance, resulting in slower responses. We will continue to enhance the fix in place to bring performance level back up to expected levels. We will continue to monitor for stability. Please reach out to [email protected] if continuing experiencing any issues. Next update at 15:00 UTC.

We previously marked this incident as resolved, but we are continuing to observe some lingering performance degradation as systems recover. As a result, we are moving the status back to Monitoring while the team continues to closely track recovery and stability. We will provide further updates as more information becomes available. Please reach out to [email protected] for any questions. More information on the incident: https://status.chainalysis.com/incidents/1f4fn0r9ts4n Next update at 03:00 UTC

We are continuing to monitor the recovery and stability, and will provide further updates as more information becomes available. Next update at 17:00 UTC.

Plasma delays have been resolved. We are continuing to monitor SUI delays in KYT only at this time. Please reach out to [email protected] for any questions. Next update at 23:00 UTC.

We are continuing to monitor the situtation. Next update at 23:00 UTC on May 22nd.

We are continuing to monitor for any further issues. Next update at 11:00 UTC on May 25th.

Plasma is currently experiencing data delays in Reactor. We are monitoring this issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 23:00 UTC

The SUI delay has recovered. We are still monitoring Plasma delays. We are continuing to monitor this issue and share information as it becomes available. Please reach out to [email protected] for any questions. Next update at 23:00 UTC.

Reactor and KYT are now functioning as expected, and users should now be able to access their accounts. We will continue to monitor our systems to ensure stability. If you experience any further issues with either Reactor or KYT, please reach out directly to [email protected]. Next update at 16:00 UTC

We will continue monitoring this issue to ensure users have full access to their accounts. If you experience any further issues with either Reactor or KYT, please reach out directly to [email protected].

Reactor data for Plasma is now up to date. We are continuing to monitor to ensure stability. Please contact [email protected] if you have any questions.

Reactor data for SUI is now at the tip, and all discovered gaps have been patched. Root cause is still under investigation. Please reach out to [email protected] for any questions. Next update at 6 pm UTC

We are continuing to monitor to ensure stability. Please contact [email protected] if you have any questions. Next update at 12AM UTC.

A fix has been implemented and we are monitoring the results.

We are aware of an issue that impacted Next Generation Graphs in Reactor. Users may have experienced errors when attempting to load graphs. A fix has been deployed to production. Graph functionality has been restored and we are monitoring to confirm stability across all affected services. Some KYT customers may also have experience intermittent errors related to graph rendering during this time.

We have resolved the data delay and Tron data in Reactor is back to tip. We will monitor the results for the next few hours to ensure stability in the system. If you are encountering issues or have any quesitons please reach out to [email protected]. Next update at 19:00 UTC.

The TON, BNB Smart Chain, and Solana networks are currently experiencing delays in Reactor. TON and BNB Smart Chain are now fully at tip. Solana remains approximately 2 hours behind tip. The delay is due to large labeling updates currently being processed by Chainalysis. Next update at 19:00 UTC.

Solana is approaching tip and continues to make steady progress. We are monitoring performance closely and will provide further updates if anything changes. If you are encountering issues or have any quesitons please reach out to [email protected].

Solana is now up to tip. We are monitoring performance closely to ensure stability. If you encounter any issues or have any questions, please reach out to [email protected]. Next update at 15:00 UTC

A fix has been deployed for the issue affecting KYT Custom Group search results. Customers should now be able to create and update Custom Groups as usual. We’re continuing to monitor the system to confirm everything remains stable.

We have identified an issue with the “Actions” button when performing bulk actions on KYT alerts that occurred between 15:30 UTC on 18 December 2025 and 13:00 UTC on 19 December 2025. Some users reported experiencing an issue whereby using the button to bulk action alerts from under the Alerts table of the User profile page or from the Main Alerts page resulted in KYT incorrectly actioning multiple alerts from multiple users. We have resolved the issue and the feature is working as intended again. We are monitoring the issue and will provide further updates when more information becomes available. If you experience any issues with the "Actions" button, please contact [email protected] Next update at 17:30 UTC

We are continuing to monitor the situation to ensure stability. Please reach out to [email protected] if you need further assistance. Next update at 22:00 UTC.

We are now working to rectify any alert statuses that were affected by this issue. Next update at 10:00 UTC on December 22nd.

We are continuing to correct alert statuses impacted by this issue. At this time, we do not have an estimated completion timeline, but we will share updates as soon as they become available. Next update at 14:00 UTC.

We need more time to correct the alert statuses impacted by this issue and to investigate further in order to provide additional details. If you have any questions or concerns, please reach out to [email protected] Next update at 14:00 UTC on Tuesday 23rd December.

We have identified a list of customers who may have been impacted by this issue. As we continue to refine the list of affected alerts, we will begin outreach to individual customers to discuss remediation options. We will provide an update once outreach has concluded. Next update at 14:00 UTC on Wednesday 24th December.

Cloudfare has implemented a fix, and our products are back up and running. We will continue to monitor the system closely to ensure stability. If you are still experiencing delays, please reach out to [email protected]. Next update at 14:00 UTC

We are continuing to monitor for any further issues. Next update at 14:00 UTC

We have deployed a fix to our processing pipeline, and performance has now returned to normal levels. Customers should no longer experience any delays in data processing. We will continue to monitor the system closely to ensure stability and provide further updates when this incident can be classed as fully resolved. If you are still experiencing delays, please reach out to [email protected].

We will continue to monitor the system closely and will provide further updates when this incident has been resolved. If you need any further assistance, please reach out to [email protected].