Chainalysis experienced a notice incident on June 22, 2026 affecting Hexagate, lasting 1d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 07:57 PM UTC
We are currently investigating an issue affecting token pricing data in Hexagate. As a result, some alerts generated by our monitoring systems may appear incorrect or unexpected. Our team is actively investigating. We will provide further updates here as soon as more information becomes available.
- monitoring Jun 22, 2026, 08:45 PM UTC
A fix has been put in place, and we will continue to monitor stability over the next 48 hours. Token pricing data should now be behaving normally, and alert accuracy should be restored. If you continue to experience incorrect or unexpected alerts, please contact [email protected]. Next scheduled update at 20:00 UTC Monday 24th.
- resolved Jun 24, 2026, 02:15 PM UTC
This incident has been resolved. If you experience any continued issues, please reach out to [email protected]