Chainalysis experienced a major incident on July 30, 2026 affecting Hexagate, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
Hexagate
Update timeline
- investigating Jul 30, 2026, 04:38 PM UTC
We are currently experiencing an outage in the Hexagate frontend. Alerts and the API are not affected. Next update at 18:00 UTC.
- resolved Jul 30, 2026, 04:52 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.