Chainalysis incident

Sentinel alerting issue

Minor Resolved View vendor source →

Chainalysis experienced a minor incident on July 13, 2026 affecting Sentinel, lasting 13h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 11:44 PM UTC
Resolved
Jul 14, 2026, 01:31 PM UTC
Duration
13h 46m
Detected by Pingoru
Jul 13, 2026, 11:44 PM UTC

Affected components

Sentinel

Update timeline

  1. monitoring Jul 13, 2026, 11:44 PM UTC

    We are currently investigating an issue where Alerts for Sentinel are not generating correctly. A fix has been put in place, and we will continue to monitor this over the next 12 hours. Next update at 10:00 UTC

  2. monitoring Jul 14, 2026, 11:21 AM UTC

    We have deployed a fix, and the issue is no longer occurring for new alerts. We are now working on backfilling the affected alerts. Next update at 17:00 UTC.

  3. monitoring Jul 14, 2026, 01:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 14, 2026, 01:31 PM UTC

    This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.