Chainalysis experienced a minor incident on September 29, 2026 affecting Hexagate, lasting 9h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Hexagate
Update timeline
- investigating Sep 29, 2026, 09:08 PM UTC
We are currently experiencing latency in Solana monitors due to latency in underlying RPC calls. Solana alerts are currently delayed. Next update at 22:00 UTC.
- investigating Sep 29, 2026, 10:00 PM UTC
We are continuing to investigate latency in underlying node RPC calls. Solana alerts are still being delivered with delays. Next update at 23:00 UTC.
- investigating Sep 29, 2026, 10:59 PM UTC
We are continuing to investigate this issue. Next update at 07:00 UTC on September 30th.
- resolved Sep 30, 2026, 06:46 AM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.