Chainalysis incident

Error loading Graphs in Reactor & KYT API endpoint errors.

Notice Resolved View vendor source →

Chainalysis experienced a notice incident on July 3, 2025 affecting KYT API and Reactor, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 09:47 AM UTC
Resolved
Jul 03, 2025, 12:56 PM UTC
Duration
3h 8m
Detected by Pingoru
Jul 03, 2025, 09:47 AM UTC

Affected components

KYT APIReactor

Update timeline

  1. monitoring Jul 03, 2025, 09:47 AM UTC

    Due to a disruption in service from our cloud provider, some customers may have experienced errors when attempting to access graphs in Reactor. We also recorded elevated error rates for KYT API. These issues have been resolved, and no further errors should be displayed. We will continue to monitor the stability of the service and provide a further update when we are confident in the long-term stability. Next scheduled update at 14:00 UTC

  2. resolved Jul 03, 2025, 12:56 PM UTC

    This incident has now been resolved. If you experience any interruptions with your workflows, please reach out to [email protected] and we will support you.