Chainalysis experienced a minor incident on September 4, 2025 affecting KYT API and KYT UI, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2025, 09:36 PM UTC
The KYT API and UI are experiencing higher error rates, starting at 21:13 UTC. We are investigating the root cause. Next update at 22:15 UTC.
- investigating Sep 04, 2025, 10:15 PM UTC
We are continuing to investigate this issue. Next update at 00:00 UTC on September 5th.
- identified Sep 04, 2025, 10:39 PM UTC
The issue has been identified, and we are working on a fix. Next update at 00:00 UTC on September 5th.
- identified Sep 05, 2025, 12:20 AM UTC
We are still working on a fix for this issue. We will provide further updates as soon as more information becomes available. Please reach out to [email protected] if you need further assistance. Next update at 10:00 UTC on Sept 5th.
- monitoring Sep 05, 2025, 02:04 AM UTC
We have released a fix, and we will continue to monitor our systems to ensure stability. Please contact [email protected] if you have any questions or need further assistance. Next update at 10:00 UTC on Sept 5th.
- resolved Sep 05, 2025, 03:08 AM UTC
The incident has been resolved. If you require further assistance, please reach out to [email protected]