Central 1 incident
INC226073 - Everlink POS and SCD Trace Processing Delay
Central 1 experienced a notice incident on August 10, 2026 affecting Payment Services, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 10, 2026, 10:38 PM UTC
*** This notice is for credit unions who have Everlink as their switch provider. *** Please be advised that Everlink has suspended processing of new INT network POS and SCD traces. This includes trace follow-up requests for the INT network, due to a technical issue within the Everlink processing stream. The issue has been escalated with Everlink and their settlement agent, PPJV, and we are actively working with them toward resolution. There is no impact to POS and SCD trace processing for other networks, including ME2, ME3, and CI3. Further updates will be provided as more information becomes available. Central 1 - [email protected] - 1.888.889.7878 Option 1
- resolved Aug 13, 2026, 07:29 PM UTC
*** This notice is for credit unions who have Everlink as their switch provider. *** Everlink has resolved the issue affecting INT network POS and SCD trace processing, and credit unions may now resume submitting new INT network POS and SCD trace requests. Follow-up requests for previously submitted INT network traces will be completed after September 10, once PPJV has cleared the backlog of new trace requests. Thank you for your patience while this issue was being addressed. Central 1 - [email protected] - 1.888.889.7878 Option 1