Central 1 incident

Resolved - INC223892 - AIBC0624 report is not available

Notice Resolved View vendor source →

Central 1 experienced a notice incident on June 24, 2026 affecting Payment Services, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 01:17 PM UTC
Resolved
Jun 24, 2026, 01:36 PM UTC
Duration
18m
Detected by Pingoru
Jun 24, 2026, 01:17 PM UTC

Affected components

Payment Services

Update timeline

  1. identified Jun 24, 2026, 01:17 PM UTC

    Central 1 is aware that the AIBC0624 file is currently unavailable on the FTP server. This issue does not impact Ontario credit unions, as the AIOC report remains available. Our technical support team is actively investigating. In the meantime, the same information can be accessed via the CDJ report within the DAIL file. We will provide an update by 10:00 a.m. PT (1:00 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, press 1

  2. resolved Jun 24, 2026, 01:36 PM UTC

    The AIBC0624 file is now available in your organization's FTP folder. Central 1 - [email protected] - 1.888.889.7878, press 1