Central 1 incident
INC222016 - Login Disruption to Digital Banking
Central 1 is currently experiencing a notice incident affecting Digital Banking Services and Incident Alerting, which began 2h ago. The vendor's full update timeline is below.
Affected components
Digital Banking ServicesIncident Alerting
Update timeline
- monitoring May 21, 2026, 08:54 PM UTC
Members may have experienced an error message "There was an error processing your request" when attempting to log in to online banking between 1:02 p.m. and 1:30 p.m. PT (4:02 p.m. to 4:30 p.m. ET). The issue has now been resolved. A postmortem will be completed, and a summary will be shared once available. [email protected] - 1.888.889.7878 (option 2)