Central 1 incident
INC221825 - PaymentStream Direct is not available
Central 1 experienced a notice incident on May 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 17, 2026, 11:49 AM UTC
Central 1 is aware that PaymentStream Direct is not accessible and has initiated an immediate investigation. The user will receive an error message that the server is unavailable after entering the 2-step token code. Keeping you informed during this incident is important to us. We’ll share another update with you by 9:30 a.m. PT (12:30 a.m. ET) today, or as soon as we have significant developments to report. Central 1 - [email protected] - 1.888.889.7878, press 0