Central 1 incident
INC221365 :: 2SV text/voice service degradation.
Central 1 is currently experiencing a notice incident affecting Digital Banking Services and Incident Alerting, which began 1h ago. The vendor's full update timeline is below.
Affected components
Digital Banking ServicesIncident Alerting
Update timeline
- monitoring May 07, 2026, 08:35 PM UTC
Please be advised that our 2SV text/voice vendor experienced a service degradation between 11:18 AM and 11:48 AM PST (2:18 PM–2:48 PM EST). Members were intermittently unable to log in to online banking. Members using email-based 2SV were not affected. The issue has been resolved. We are currently monitoring the situation. [email protected] - 1.888.889.7878