Central 1 incident

INC221205 - Missing ORPI\ORUI cheque return reports

Notice Resolved View vendor source →

Central 1 experienced a notice incident on May 5, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 02:37 PM UTC
Resolved
May 05, 2026, 02:35 PM UTC
Duration
—
Detected by Pingoru
May 05, 2026, 02:37 PM UTC

Update timeline

  1. resolved May 05, 2026, 02:37 PM UTC

    Central 1 has identified that some clients are missing the ORPI (CAD) and ORUI (USD) "Online Returns Cheque Processed Items" reports this morning for items returned in ORS on May 4, 2026. Our technical team is actively investigating the issue. We will provide our next update by 9:00 a.m. PT (12:00 p.m. ET). Central 1 Support – [email protected], 1.888.889.7878 (press 1)