Central 1 incident

INC229726 - AFT Due Date Issue

Notice Ongoing View vendor source →

Central 1 is currently experiencing a notice incident affecting Payment Services, which began 4h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 04:47 PM UTC
Resolved
Ongoing
Duration
● 4h 4m
Detected by Pingoru
Oct 15, 2026, 04:47 PM UTC

Affected components

Payment Services

Update timeline

  1. investigating Oct 15, 2026, 04:47 PM UTC

    Central 1 is investigating an issue affecting a limited subset of AFT transactions where the due date may change by one day after an AFT is created or modified. At this time, the issue does not appear to affect all AFT transactions. Our technical teams are actively investigating to determine the conditions causing the issue and the scope of impact. We will provide further updates as more information becomes available. Central 1 - [email protected] - 1.888.889.7878, press 1

  2. investigating Oct 15, 2026, 07:07 PM UTC

    Central 1 continues to investigate the issue affecting AFT transactions where the due date falls back by one day after an AFT record is created or modified. This issue impacts transactions with due dates in November and onwards. Transactions with October due dates are not affected. Our technical teams are actively investigating to determine the conditions contributing to the issue and the full scope of impact. We will provide an update on October 16, 2026, by 1:00 p.m. PT (4:00 p.m. ET), or sooner if additional information becomes available Central 1 - [email protected] - 1.888.889.7878, press 1