Central 1 incident
Resolved - INC215673 – Microsoft Outlook / Email Distribution Degradation
Central 1 experienced a notice incident on January 22, 2026 affecting Central 1 Services and Payment Services and 1 more component, lasting 13h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 22, 2026, 10:59 PM UTC
Central 1 is aware of an ongoing service disruption impacting Microsoft Outlook and Microsoft 365, which has been reported as sporadic and continuing to degrade across multiple regions. At this time, Central 1 is not aware of any confirmed impacts to our services. However, given the nature of the reported issue, there is a possibility that email delivery may be delayed or intermittently affected. If you have sent Central 1 an important email and have not received a response within your usual turnaround time, we recommend calling Support to ensure your message was received successfully. Central 1 Support - [email protected] - 1-888-889-7878, press 1
- resolved Jan 23, 2026, 12:35 PM UTC
Microsoft has resolved the technical issues affecting Outlook and Microsoft 365. Central 1 Support - [email protected] - 1-888-889-7878, press 1