Central 1 incident

INC215946 :: Teamsite 20 Content Management outage

Central 1 experienced a minor incident on January 27, 2026 affecting Digital Banking Services, lasting 21m. The incident has been resolved; the full update timeline is below.

Started: Jan 27, 2026, 06:16 PM UTC
Resolved: Jan 27, 2026, 06:37 PM UTC
Duration: 21m
Detected by Pingoru: Jan 27, 2026, 06:16 PM UTC

Affected components

Digital Banking Services

Update timeline

investigating Jan 27, 2026, 06:16 PM UTC

Please note that we are currently experiencing technical issues with Teamsite 20 Content Management system. At this time CC Pro and E-studio user may not be able to publish pages. OpenText is actively working on resolving the issue. Public Websites and Online Banking services are not affected. We will provide an update by or before 1pm PT (4pm ET). We apologize for any inconvenience this may be causing. [email protected] - 1.888.889.7878, option 2
resolved Jan 27, 2026, 06:37 PM UTC

Please be advised that a fix has been applied and client should now be able to edit without issue. If you are still seeing issues, please follow clear your cache and cookies. [email protected] - 1.888.889.7878, option 2