Central 1 incident
Resolved - INC217407 – Users unable to access FX notes
Affected components
Update timeline
- investigating Feb 24, 2026, 06:53 PM UTC
Globex 2000 has notified Central1 they are experiencing system issues and users are receiving a “User has been disabled” or "Error. No branches assigned. Please contact administrator" message when trying to access the FX Notes application. Central 1 and Globex 2000 are investigating and we will provide an update by 2 p.m. PT (5 p.m. ET) or sooner if the incident is resolved. Central 1 - [email protected] - 1.888.889.7878, press 1
- resolved Feb 24, 2026, 10:58 PM UTC
Users can now access the FX Notes application. If your organization continues to experience access issues, contact Central 1 Support. Central 1 - [email protected] - 1.888.889.7878, press 1
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