CatalystOne incident

Service availability issues

Ongoing since 08:43 AM UTC.

investigating Oct 27, 2026, 11:54 AM UTC

Identified The CatalystOne platform is operating normally. The issue affects users on some customer networks and appears to be related to network or security equipment on the customer side. Affected users can usually access CatalystOne via another network, such as mobile data. We recommend contacting your IT department.

Started
Oct 27, 2026, 08:43 AM UTC
Resolved
Ongoing
Duration
● 3h 23m
Detected by Pingoru
Oct 27, 2026, 08:43 AM UTC

Update timeline

  1. investigating Oct 27, 2026, 08:43 AM UTC

    We are currently experiencing availability issues affecting some customers. We are investigating the situation and monitoring service availability.

  2. investigating Oct 27, 2026, 11:54 AM UTC

    Identified The CatalystOne platform is operating normally. The issue affects users on some customer networks and appears to be related to network or security equipment on the customer side. Affected users can usually access CatalystOne via another network, such as mobile data. We recommend contacting your IT department.

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