CatalystOne had 13 outages in the last 2 years totaling 17660h 44m of downtime — averaging 0.5 incidents per month.
There were 13 CatalystOne outages since November 18, 2025 totaling 17660h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue affecting Job Requisitions has been resolved. Users should now be able to access and load requisitions as expected. We apologise for any inconvenience caused and thank you for your patience.
We are pleased to inform you that the email delivery issue has now been resolved. Our email delivery provider, Mailgun, has confirmed that normal delivery has been restored, and all previously queued emails have been successfully processed and sent. We apologise for any inconvenience caused and thank you for your patience while the issue was being resolved.
This problem is now resolved.
This problem is now resolved.
The issue affecting document preview functionality has now been resolved. Documents can once again be previewed as expected. Please let us know if you experience any further issues
The release was deployed to all customers yesterday evening.
To apply an emergency fix, we will restart your application within the next hour. This will result in a short downtime of a few minutes.
The workflow issues experienced by some customers have now been resolved
This is now fixed. If you still have problems, please contact Support
We have identified that emails sent to hotmail.com, live.com, and outlook.com were temporarily blocked by our mail provider due to an issue on Microsoft’s side. The issue started on the evening of the 23rd and was resolved last evening. We are currently investigating whether the affected emails can be resent. Reference: https://learn.microsoft.com/en-us/answers/questions/5786144/all-sending-ips-temporarily-rate-limited-%28451-4-7
The problem with signing through Signicat is now resolved.
We are currently affected by an issue with an external provider, causing limited access to our applications. We are monitoring the situation and will share updates as soon as possible.
Access to applications has been restored and services are currently stable. We continue to monitor the situation closely.
The issue with our third-party service, which affected access to the applications, has now been resolved. All services are back online and functioning normally again. Thank you for your patience.