Resolved on March 4, 2025.
This incident was caused by unexpected consequences of scheduled maintenance that was not classified as service affecting. Further information or RFO is available from our support teams. Once again, apologies to those affected by this disruption.
Update timeline
- resolved Mar 05, 2025, 10:00 AM UTC
During the brief period of 22:10-22:18 we identified disruption via upstream transit routes. Initial investigations indicate this may be related to unexpected effects of scheduled maintenance. When we have more information we will update customers. There is no reason to expect any further effects of this. Apologies to anyone impacted by this event.
- postmortem Mar 07, 2025, 03:53 PM UTC
This incident was caused by unexpected consequences of scheduled maintenance that was not classified as service affecting. Further information or RFO is available from our support teams. Once again, apologies to those affected by this disruption.
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