catalyst2 Outage History

catalyst2 is up right now

catalyst2 had 3 outages in the last 2 years totaling 531h 44m of downtime, averaging 0.1 incidents per month.

There were 3 catalyst2 outages since March 4, 2025 totaling 531h 44m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.catalyst2.com

Notice April 28, 2026

cPanel, WHM, Webmail, WebDAV and CalDAV Unavailable

Detected by Pingoru
Apr 28, 2026, 08:53 PM UTC
Resolved
May 20, 2026, 01:16 PM UTC
Duration
21d 16h
Affected: Dedicated ServersShared Hosting
Timeline · 8 updates
  1. investigating Apr 28, 2026, 08:53 PM UTC

    We have been notified by cPanel about an emerging security issue related to cPanel sofware. As a result we have taken mitigating steps to disable cPanel, WHM, Webmail, WebDAV and CalDAV globally until more information is available. We appreciate your understanding whilst this is fully investigated.

  2. identified Apr 28, 2026, 11:36 PM UTC

    cPanel have released an update to address this issue and it is being applied. We will maintain restricted access until the morning of Wednesday 29th to allow full evaluation and application of the corrective update.

  3. identified Apr 29, 2026, 11:03 AM UTC

    We have installed the cPanel provided patch for this issue, and are continuing to monitor before opening cPanel access again, we apologise for the restrictions and will update this page when we have further information.

  4. monitoring Apr 29, 2026, 01:52 PM UTC

    We have completed our internal checks and are monitoring this closely, cPanel access has been restored. Again apologies for the inconvenience caused.

  5. monitoring Apr 30, 2026, 01:59 PM UTC

    As all cPanel services are now available, we are closing this service-unavailable incident.

  6. monitoring Apr 30, 2026, 04:38 PM UTC

    We are continuing to monitor for any further issues.

  7. monitoring May 20, 2026, 01:16 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved May 20, 2026, 01:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

billing.catalyst2.com Issue

Detected by Pingoru
Apr 18, 2026, 08:27 PM UTC
Resolved
Apr 19, 2026, 07:48 AM UTC
Duration
11h 21m
Timeline · 2 updates
  1. identified Apr 18, 2026, 08:27 PM UTC

    We have identified an issue with https://billing.catalyst2.com causing access issues, this has been raised to the relevant team internally and we will post when a further update is provided. Apologies for any inconvience caused.

  2. resolved Apr 19, 2026, 07:48 AM UTC

    This has now been resolved, if you have any issues please contact [email protected]

Read the full incident report →

Major March 4, 2025

Network Transit Disruption

Detected by Pingoru
Mar 04, 2025, 10:10 PM UTC
Resolved
Mar 04, 2025, 10:10 PM UTC
Duration
–
Timeline · 2 updates
  1. resolved Mar 05, 2025, 10:00 AM UTC

    During the brief period of 22:10-22:18 we identified disruption via upstream transit routes. Initial investigations indicate this may be related to unexpected effects of scheduled maintenance. When we have more information we will update customers. There is no reason to expect any further effects of this. Apologies to anyone impacted by this event.

  2. postmortem Mar 07, 2025, 03:53 PM UTC

    This incident was caused by unexpected consequences of scheduled maintenance that was not classified as service affecting. Further information or RFO is available from our support teams. Once again, apologies to those affected by this disruption.

Read the full incident report →