Cash App incident

Connection Issues

Minor Resolved View vendor source →

Cash App experienced a minor incident on July 26, 2025 affecting Send & Receive Money and In-App Alert, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2025, 01:51 AM UTC
Resolved
Jul 28, 2025, 12:11 PM UTC
Duration
2d 10h
Detected by Pingoru
Jul 26, 2025, 01:51 AM UTC

Affected components

Send & Receive MoneyIn-App Alert

Update timeline

  1. investigating Jul 26, 2025, 01:51 AM UTC

    We're currently investigating reports of connection issues impacting payments and logins. Please do not re-attempt any payments while we look into this. Thanks for your patience in the meantime.

  2. monitoring Jul 26, 2025, 02:28 AM UTC

    We've applied a resolution for the issue affecting payments and logins. Some customers may still be experiencing difficulties, but we'll provide an update as soon as we confirm the issue is resolved.

  3. resolved Jul 28, 2025, 12:11 PM UTC

    The connection issues affecting payments and login services have been fully resolved. Any payments that were previously pending have been successfully processed. Any new payments will now complete as expected. We appreciate your patience as we worked to resolve this.