Cash App experienced a minor incident on September 4, 2025 affecting Send & Receive Money and In-App Alert, lasting 21h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Send & Receive MoneyIn-App Alert
Update timeline
- investigating Sep 04, 2025, 05:20 PM UTC
We're aware of an issue impacting some customer's ability to access pools in the money tab. We're working hard to resolve this, and appreciate your patience in the meantime.
- identified Sep 04, 2025, 11:51 PM UTC
We're aware of an issue impacting some customer's ability to access pools in the money tab. The issue has been identified, and a fix is being implemented. Thanks for your patience in the meantime.
- resolved Sep 05, 2025, 02:40 PM UTC
We resolved the issue impacting some customers ability to access pools in the money tab. Thanks for your patience.