Caseware Cloud incident

Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Canada and United States

Notice Resolved View vendor source →
Started
Apr 17, 2026, 06:00 AM UTC
Resolved
Apr 25, 2026, 07:37 AM UTC
Duration
8d 1h
Detected by Pingoru
Apr 17, 2026, 06:00 AM UTC

Affected components

SmartSync Cloud ServiceSmartSync Cloud Service

Update timeline

  1. scheduled Apr 17, 2026, 06:00 AM UTC

    Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Canada and United States region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

  2. scheduled Apr 25, 2026, 06:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Apr 25, 2026, 07:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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