Caseware Cloud incident

Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Asia Pacific

Notice Resolved View vendor source →

Caseware Cloud experienced a notice incident on September 4, 2026 affecting SmartSync Cloud Service, lasting 8d 11h. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 06:02 AM UTC
Resolved
Sep 12, 2026, 05:33 PM UTC
Duration
8d 11h
Detected by Pingoru
Sep 04, 2026, 06:02 AM UTC

Affected components

SmartSync Cloud Service

Update timeline

  1. scheduled Sep 04, 2026, 06:02 AM UTC

    Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Asia Pacific region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

  2. scheduled Sep 12, 2026, 04:01 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Sep 12, 2026, 05:01 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.