Caseware Cloud incident

Caseware Cloud Service Maintenance Notification - SmartSync Cloud Service - Europe

Notice Resolved View vendor source →
Started
Apr 24, 2026, 06:03 AM UTC
Resolved
May 02, 2026, 10:37 PM UTC
Duration
8d 16h
Detected by Pingoru
Apr 24, 2026, 06:03 AM UTC

Affected components

SmartSync Cloud ServiceSmartSync Cloud Service

Update timeline

  1. scheduled Apr 24, 2026, 06:03 AM UTC

    Please note that we will be performing a scheduled maintenance to the Caseware SmartSync Cloud Service in the Europe region(s), Production Environment. Expected Impact: SmartSync Cloud services will be affected during the maintenance window. Action Required: We recommend that you save your work prior to the start of the maintenance period.

  2. scheduled May 02, 2026, 09:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 02, 2026, 10:01 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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