CartonCloud incident

Issues uploading invoices to MYOB

Minor Resolved View vendor source →

CartonCloud experienced a minor incident on March 17, 2026 affecting Other Integration Platforms, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 10:29 PM UTC
Resolved
Mar 18, 2026, 02:46 AM UTC
Duration
4h 16m
Detected by Pingoru
Mar 17, 2026, 10:29 PM UTC

Affected components

Other Integration Platforms

Update timeline

  1. investigating Mar 17, 2026, 10:29 PM UTC

    We’re aware of an issue causing errors when uploading invoices to MYOB. Our team is actively investigating the cause in collaboration with MYOB support. We’ll continue to provide updates here as more information becomes available.

  2. identified Mar 18, 2026, 12:07 AM UTC

    We have identified the issue and are working toward a fix. We will provide further updates through this banner.

  3. monitoring Mar 18, 2026, 02:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2026, 02:46 AM UTC

    This incident has been resolved.