CartonCloud experienced a minor incident on September 15, 2026 affecting Web Application Portal / APIs (Asia Pacific) and Mobile Applications, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)Mobile Applications
Update timeline
- identified Sep 15, 2026, 01:43 AM UTC
We're currently investigating a performance issue impacting the CartonCloud applications. Our team is actively working to resolve this issue. Further updates will be provided through this banner.
- monitoring Sep 15, 2026, 01:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2026, 02:39 AM UTC
The performance issue affecting our Mobile & Web applications has now been resolved.