CartonCloud experienced a minor incident on September 14, 2026 affecting Web Application Portal / APIs (Asia Pacific) and Mobile Applications, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)Mobile Applications
Update timeline
- investigating Sep 14, 2026, 06:42 AM UTC
We're currently investigating an issue impacting the CartonCloud Mobile & Web application. Our team is actively working on identifying and resolving this issue. Further updates will be provided through this banner.
- identified Sep 14, 2026, 06:57 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 14, 2026, 07:13 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 07:16 AM UTC
This incident has been resolved.