Cartesia experienced a minor incident on March 21, 2025 affecting Text to Speech (US) and Voice Cloning, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Text to Speech (US)Voice Cloning
Update timeline
- investigating Mar 21, 2025, 02:35 AM UTC
We are currently investigating this issue.
- investigating Mar 21, 2025, 02:37 AM UTC
It appears our worker infrastructure for Sonic 2 is currently down, but as a hotfix, we recommend that customers set their model ID to "sonic-turbo" or simply "sonic".
- monitoring Mar 21, 2025, 02:43 AM UTC
A fix has been implemented and we are seeing Sonic 2 workers return to a healthy state. We are monitoring system health.
- resolved Mar 21, 2025, 02:51 AM UTC
This incident has been resolved.