Resolved after under a minute, affecting Voice Agents, on May 20, 2026.
Due to some billing issues with our telephony provider, phone calls were unavailable from 7:54 AM PST to 8:39 AM PST. We've since resolved the issue and are looking into how to improve our processes further to avoid issues like this in the future. Please let us know if you continue to see any errors, we apologize for the inconvenience.
Affected components
Update timeline
- monitoring May 20, 2026, 03:47 PM UTC
Due to some billing issues with our telephony provider, phone calls were unavailable from 7:54 AM PST to 8:39 AM PST. We've since resolved the issue and are looking into how to improve our processes further to avoid issues like this in the future. Please let us know if you continue to see any errors, we apologize for the inconvenience.
- resolved May 20, 2026, 03:47 PM UTC
This incident has been resolved.
Your product runs on more than Cartesia
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.