Affected components
Voice Agents
Update timeline
- investigating Apr 28, 2026, 01:41 AM UTC
We are investigating an issue causing some voice agents are failing to reach their runtime deployments, returning a "trouble connecting to an agent" error. We will share an update as soon as we have more information.
- identified Apr 28, 2026, 02:13 AM UTC
We've identified an issue with an upstream provider, and we're actively working on rolling it back.
- resolved Apr 28, 2026, 02:20 AM UTC
This incident has been resolved.
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