Cartesia incident

Voice Agent Service Degradation

Critical Resolved View vendor source →

Cartesia experienced a critical incident on May 8, 2026 affecting Voice Agents, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:24 AM UTC
Resolved
May 08, 2026, 03:00 AM UTC
Duration
1h 35m
Detected by Pingoru
May 08, 2026, 01:24 AM UTC

Affected components

Voice Agents

Update timeline

  1. investigating May 08, 2026, 01:24 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 01:24 AM UTC

    The issue seems to be stemming from an upstream provider.

  3. monitoring May 08, 2026, 02:52 AM UTC

    A mitigation has been rolled out and we're monitoring for recovery.

  4. resolved May 08, 2026, 03:00 AM UTC

    This incident has been resolved.