Resolved after 6 hours 6 minutes, affecting Playground and Voice Agents, on May 12, 2026.
This incident has been resolved. All voice agent call recordings should be visible on the playground. Please let us know if you continue to experience any issues.
Affected components
Update timeline
- investigating May 12, 2026, 09:28 PM UTC
We are noticing issues with some services that require a path to blob stores: The following are impacted: - Voice agent call recordings (creating and downloading) - Voice Cloning Creation - Pro Voice Cloning The following are *NOT impacted*: - Our TTS API - The voice agent call will complete (just no call recordings)
- investigating May 12, 2026, 09:56 PM UTC
We are continuing to investigate this issue.
- investigating May 12, 2026, 11:26 PM UTC
We deployed some mitigations and most services are restored. The only degradation we face is that voice agent call recordings are currently delayed.
- monitoring May 12, 2026, 11:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 03:35 AM UTC
This incident has been resolved. All voice agent call recordings should be visible on the playground. Please let us know if you continue to experience any issues.
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