Cartesia experienced a minor incident on April 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 07, 2025, 05:45 AM UTC
We received user reports of narration exports failing to complete/getting stuck in the "pending" stage. This issue was due to an unforeseen spike in product usage that caused stability issues in our narration export worker service. Our export system has been rearchitected to solve this problem.