Cartesia incident

Narration exports failing to complete

Minor Resolved View vendor source →

Cartesia experienced a minor incident on April 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 05:45 AM UTC
Resolved
Apr 06, 2025, 07:00 AM UTC
Duration
Detected by Pingoru
Apr 07, 2025, 05:45 AM UTC

Update timeline

  1. resolved Apr 07, 2025, 05:45 AM UTC

    We received user reports of narration exports failing to complete/getting stuck in the "pending" stage. This issue was due to an unforeseen spike in product usage that caused stability issues in our narration export worker service. Our export system has been rearchitected to solve this problem.