Cartesia incident

Elevated File Download Errors on TTS generations

Resolved after 1 hour 38 minutes, affecting Playground, on August 13, 2026.

resolved Aug 13, 2026, 11:04 AM UTC

This incident has been resolved.

Started
Aug 13, 2026, 09:25 AM UTC
Resolved
Aug 13, 2026, 11:04 AM UTC
Duration
1h 38m
Detected by Pingoru
Aug 13, 2026, 09:25 AM UTC

Affected components

Playground

Update timeline

  1. investigating Aug 13, 2026, 09:25 AM UTC

    We're experiencing an elevated level of errors downloading files and are currently looking into the issue.

  2. investigating Aug 13, 2026, 09:25 AM UTC

    We're experiencing an elevated level of errors downloading files and are currently looking into the issue.

  3. investigating Aug 13, 2026, 09:27 AM UTC

    We are investigating the issue.

  4. investigating Aug 13, 2026, 09:27 AM UTC

    We are investigating the issue.

  5. investigating Aug 13, 2026, 10:30 AM UTC

    We are continuing to investigate the issue.

  6. investigating Aug 13, 2026, 10:30 AM UTC

    We are continuing to investigate the issue.

  7. resolved Aug 13, 2026, 10:46 AM UTC

    This incident has been resolved.

  8. resolved Aug 13, 2026, 10:46 AM UTC

    This incident has been resolved.

  9. monitoring Aug 13, 2026, 10:47 AM UTC

    We have mitigated the issue on our end and are continuing to monitor the state of our service.

  10. monitoring Aug 13, 2026, 10:47 AM UTC

    We have mitigated the issue on our end and are continuing to monitor the state of our service.

  11. resolved Aug 13, 2026, 11:04 AM UTC

    This incident has been resolved.

  12. resolved Aug 13, 2026, 11:04 AM UTC

    This incident has been resolved.

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