Cartesia incident

TTS language region validation fails requests

Resolved after 1 hour 36 minutes, on August 14, 2026.

resolved Aug 14, 2026, 09:34 AM UTC

This incident has been resolved.

Started
Aug 14, 2026, 07:58 AM UTC
Resolved
Aug 14, 2026, 09:34 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 14, 2026, 07:58 AM UTC

Update timeline

  1. identified Aug 14, 2026, 07:58 AM UTC

    A change rejects unknown TTS language regions, e.g. `hi-in` is rejected since an ISO 3166-1 alpha-2 country code is expected. We are working on rolling back this change. To correct the issue immediately, avoid sending the country code or send a corrected country code such as `hi-IN`.

  2. identified Aug 14, 2026, 07:58 AM UTC

    A change rejects unknown TTS language regions, e.g. hi-in is rejected since an ISO 3166-1 alpha-2 country code is expected. We are working on rolling back this change. To correct the issue immediately, avoid sending the country code or send a corrected country code such as hi-IN.

  3. identified Aug 14, 2026, 08:07 AM UTC

    The change has been rollbacked in APAC.

  4. identified Aug 14, 2026, 08:07 AM UTC

    The change has been rollbacked in APAC.

  5. monitoring Aug 14, 2026, 09:31 AM UTC

    We have mitigated the issue on our end and are continuing to monitor the state of our service.

  6. monitoring Aug 14, 2026, 09:31 AM UTC

    We have mitigated the issue on our end and are continuing to monitor the state of our service.

  7. resolved Aug 14, 2026, 09:34 AM UTC

    This incident has been resolved.

  8. resolved Aug 14, 2026, 09:34 AM UTC

    This incident has been resolved.

  9. resolved Aug 14, 2026, 09:34 AM UTC

    This incident has been resolved.

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