Cartesia incident

Elevated connection errors in US regions

Resolved after 4 hours 54 minutes, on September 1, 2026.

resolved Sep 02, 2026, 12:55 AM UTC

We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.

Started
Sep 01, 2026, 08:00 PM UTC
Resolved
Sep 02, 2026, 12:55 AM UTC
Duration
4h 54m
Detected by Pingoru
Sep 01, 2026, 08:00 PM UTC

Update timeline

  1. investigating Sep 01, 2026, 08:00 PM UTC

    We are investigating some connection errors in US region.

  2. investigating Sep 01, 2026, 08:00 PM UTC

    We are investigating some connection errors in US region.

  3. resolved Sep 01, 2026, 08:04 PM UTC

    We have mitigated the issue and continuing the root cause investigation.

  4. resolved Sep 01, 2026, 08:04 PM UTC

    We have mitigated the issue and continuing the root cause investigation.

  5. resolved Sep 02, 2026, 12:55 AM UTC

    We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.

  6. resolved Sep 02, 2026, 12:55 AM UTC

    We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.

  7. resolved Sep 02, 2026, 12:55 AM UTC

    We have identified the root cause as upstream provider cluster maintenance that affected our service ingress. Some clients experienced connection errors, but subsequent retries were successful.

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