Carousel Digital Signage incident
Canva Bulletin image snapshots not working
Resolved after 112 days 19 hours, affecting Canva Bulletins, on February 17, 2026.
This incident has been resolved. You can now connect your Canva account directly to Carousel. Please see this article for more info. https://support.carouselsignage.com/hc/en-us/articles/49367333085844-Connected-Accounts-and-Canva
Affected components
Update timeline
- investigating Feb 17, 2026, 07:42 PM UTC
We are currently investigating an issue where snapshots can not be taken of images within Canva bulletins. Updates will be posted to this page as they become available.
- investigating Feb 25, 2026, 02:52 PM UTC
We are aware of an issue where snapshots can not be taken of images within Canva bulletins and are working on a permanent solution. Updates will be posted to this page as they become available.
- resolved Jun 10, 2026, 02:44 PM UTC
This incident has been resolved. You can now connect your Canva account directly to Carousel. Please see this article for more info. https://support.carouselsignage.com/hc/en-us/articles/49367333085844-Connected-Accounts-and-Canva
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