Resolved after 1 hour 51 minutes, affecting New Account Provisioning, on December 8, 2021.
This incident has been resolved. New account provisioning has been restored to normal.
Affected components
New Account Provisioning
Update timeline
- investigating Dec 08, 2021, 05:23 PM UTC
We are currently investigating an issue preventing new Carousel Cloud accounts from being provisioned.
- monitoring Dec 08, 2021, 07:03 PM UTC
We have identified an issue and have implemented a potential fix. We are currently testing to verify whether or not the issue is completely resolved.
- resolved Dec 08, 2021, 07:15 PM UTC
This incident has been resolved. New account provisioning has been restored to normal.
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