Resolved after 20 hours 51 minutes, affecting New Account Provisioning, on January 11, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
New Account Provisioning
Update timeline
- identified Jan 11, 2022, 06:38 PM UTC
We are currently investigating an issue preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.
- monitoring Jan 11, 2022, 09:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2022, 03:29 PM UTC
This incident has been resolved.
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