Carousel Digital Signage incident

Carousel Cloud Account Access Degraded

Resolved after 3 hours 41 minutes, affecting Carousel Cloud Account Access, on January 14, 2022.

monitoring Jan 14, 2022, 09:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 14, 2022, 05:34 PM UTC
Resolved
Jan 14, 2022, 09:16 PM UTC
Duration
3h 41m
Detected by Pingoru
Jan 14, 2022, 05:34 PM UTC

Affected components

Carousel Cloud Account Access

Update timeline

  1. investigating Jan 14, 2022, 05:34 PM UTC

    Some customer accounts may experience intermittent access issues and performance instability. We are currently investigating the cause and working towards a resolution.

  2. identified Jan 14, 2022, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 14, 2022, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 14, 2022, 09:16 PM UTC

    This incident has been resolved.

Your product runs on more than Carousel Digital Signage

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →