Carousel Digital Signage incident

Outbound Email Delivery

Major Vendor's status page →

Resolved after 1 hour 27 minutes, affecting Outbound Email Delivery, on June 9, 2022.

identified Jun 09, 2022, 03:51 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jun 09, 2022, 02:43 PM UTC
Resolved
Jun 09, 2022, 04:11 PM UTC
Duration
1h 27m
Detected by Pingoru
Jun 09, 2022, 02:43 PM UTC

Affected components

Outbound Email Delivery

Update timeline

  1. investigating Jun 09, 2022, 02:43 PM UTC

    Carousel Cloud systems are currently being impacted by an outage with our email provider. The provider is actively working on the issue. Until it is resolved, outbound emails from Carousel Cloud systems (user invite, player status, content approval email etc) will not be delivered. We will continue to update this page as we work through this issue.

  2. investigating Jun 09, 2022, 02:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 09, 2022, 03:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 09, 2022, 04:11 PM UTC

    This incident has been resolved.

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