Resolved after 1 day 17 hours, affecting New Account Provisioning, on October 11, 2022.
The issue has been identified and a fix is being implemented.
Affected components
New Account Provisioning
Update timeline
- investigating Oct 11, 2022, 08:55 PM UTC
We are currently investigating an issue preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.
- identified Oct 11, 2022, 09:30 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 13, 2022, 02:04 PM UTC
This incident has been resolved.
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