Carousel Digital Signage incident

New Account Provisioning Delayed

Resolved after 28 minutes, affecting New Account Provisioning, on June 15, 2023.

identified Jun 15, 2023, 04:53 PM UTC

A third-party outage is preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.

Started
Jun 15, 2023, 04:53 PM UTC
Resolved
Jun 15, 2023, 05:22 PM UTC
Duration
28m
Detected by Pingoru
Jun 15, 2023, 04:53 PM UTC

Affected components

New Account Provisioning

Update timeline

  1. identified Jun 15, 2023, 04:53 PM UTC

    A third-party outage is preventing new Carousel Cloud accounts from being provisioned. Current customers are not impacted by this issue.

  2. resolved Jun 15, 2023, 05:22 PM UTC

    This incident has been resolved.

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